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Kalispell store closed due to new cleaning protocol, customers given different reason

Walgreens in Kalispell (Photo: NBC Montana){p}{/p}
Walgreens in Kalispell (Photo: NBC Montana)

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A viewer told NBC Montana the Walgreens store in Kalispell closed on Friday. The viewer and his fiancee, who want to remain anonymous, say they were given two different reasons for the closure.

They say they spoke to a Walgreens employee who told them they closed due to COVID cleaning.

“We asked if we needed to be tested, and she said yes, so we got very scared,” the woman told us.

She said the employee told her she would need to transfer her medications to another pharmacy.

The customers say they were told the store would be closed for the foreseeable future.

They later spoke to a pharmacist, who told them a different story Friday evening.

“He said that whoever you talked to got it wrong. We are not closed due to COVID-19, it was just for cleaning, so I gave him my name and said, ‘If you find out anything different, please call me,’” the man said.

The customers say they have yet to hear back. NBC Montana spoke to a manager at the Kalispell store who says they did close on Friday due to a new cleaning procedure.

We reached out to Walgreens corporate and have yet to hear back.

Customers say they want Walgreens to be held accountable.

“People that go into Walgreens are at a higher risk. They’re coming in sick, older people are coming in. I mean, both my fiancee and I are high risk from our injuries and the issues we have -- she has diabetes,” he said.

The Flathead City-County Health Department says they can neither confirm nor deny the place of employment of any COVID-19 cases.

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